manu888i Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how manu888i ("manu888i", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the manu888i website, mobile interface, and associated gaming and payment services (collectively, the "Platform").

manu888i is the data controller in respect of personal data processed under this Policy. By registering an account, using the Platform, or otherwise interacting with manu888i, you acknowledge that you have read and understood this Policy. This Policy forms part of the manu888i Terms & Conditions and should be read in conjunction with them.

We may update this Policy from time to time to reflect changes in our data practices, applicable law, or licensing requirements. The effective date at the top of this page reflects the most recent version. Continued use of the Platform following a Policy update constitutes acceptance of the revised terms.

2. Personal Data We Collect

manu888i collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of data we collect include:

2.1 Sensitive Data

manu888i does not intentionally collect sensitive personal data (such as health information, racial or ethnic origin, or political opinions) except where strictly required for responsible gaming assessments or regulatory compliance. Any sensitive data collected for these purposes is processed under appropriate safeguards and is not used for any other purpose.

3. How We Collect Your Data

manu888i collects personal data through the following channels:

• Direct collection: Information you provide when registering, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical data collected automatically when you access and use the Platform, including through cookies, server logs, and analytics tools.
• Third-party sources: Identity and address verification data from licensed KYC service providers; fraud screening data from anti-fraud service providers; payment verification data from our payment processing partners (e.g., FPX, Maybank2u, DuitNow).
• Publicly available sources: Limited to publicly available information where relevant to account security investigations or fraud prevention.

4. Purposes of Processing & Legal Basis

manu888i processes your personal data for the following purposes, each supported by a defined legal basis:

• Account registration and management — necessary for the performance of our contract with you as a manu888i player.
• Identity verification (KYC) — compliance with our international gaming authority licensing requirements and anti-money laundering (AML) obligations.
• Processing deposits and withdrawals in MYR — performance of contract; compliance with financial services regulations.
• Providing gaming services (casino, slots, sportsbook) — performance of contract.
• Fraud prevention and security monitoring — legitimate interests of manu888i in protecting the Platform and its players from fraud, account takeover, and money laundering.
• Customer support — performance of contract; legitimate interests in maintaining service quality.
• Responsible gaming monitoring — compliance with licensing obligations; legitimate interests in player welfare.
• Regulatory reporting — compliance with applicable law and licensing requirements.
• Platform analytics and improvement — legitimate interests of manu888i in understanding how the Platform is used in order to improve it.
• Marketing communications (where consented) — consent, which may be withdrawn at any time by contacting manu888i support or updating notification preferences in your account settings.

5. Data Sharing & Disclosure

5.1 Service Providers

manu888i shares personal data with carefully selected third-party service providers who process data on our behalf, strictly for the purposes described in this Policy. These include KYC and identity verification providers, payment processing partners (including FPX, DuitNow, and e-wallet operators), cloud infrastructure providers, game software providers, and fraud detection services. All service providers are contractually bound to process data only in accordance with manu888i's instructions and applicable data protection requirements.

5.2 Regulatory and Legal Disclosure

manu888i may disclose personal data to regulatory authorities, law enforcement agencies, tax authorities, or courts where required to do so by applicable law, court order, or our licensing obligations. Such disclosures are made only to the extent required and subject to appropriate legal review.

5.3 No Sale of Data

manu888i does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. This commitment is absolute and is not subject to any commercial arrangement.

5.4 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of manu888i's business, personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any material change to how your data is processed that results from the transaction.

6. International Data Transfers

manu888i operates internationally and may transfer personal data to service providers or infrastructure located outside Malaysia. Any such transfers are conducted under appropriate safeguards, including contractual clauses that impose data protection obligations equivalent to those applicable within Malaysia. manu888i does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate technical and organisational safeguards.

7. Data Retention

manu888i retains personal data for the periods necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by our licensing authority or applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Support communications: Retained for three (3) years from the date of the last support interaction.
• Technical and session data: Retained for thirteen (13) months from collection for analytics purposes, then aggregated or deleted.

Where data is no longer required for any lawful purpose, manu888i will securely delete or anonymise it. Anonymised data (which can no longer be linked to any individual) may be retained indefinitely for aggregate statistical analysis.

8. Cookies & Tracking Technologies

manu888i uses cookies and similar technologies on the Platform for the following limited purposes:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and remembering your language and currency preferences. These cannot be disabled without impacting core Platform functionality.
• Analytics cookies: Used to collect aggregate, anonymised information about how the Platform is accessed and used. This data helps manu888i identify technical issues and improve the user experience. No individual player is identified through analytics data.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats to your manu888i account.

manu888i does not use advertising or retargeting cookies and does not allow any third-party advertising networks to set cookies through the Platform. You can manage or disable cookies through your browser settings; however, disabling essential cookies will affect your ability to use the Platform normally.

9. Your Data Rights

Subject to applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by manu888i:

• Right of Access: You may request a copy of the personal data manu888i holds about you.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. Note that AML and licensing requirements mean that certain data cannot be deleted before the end of the applicable retention period.
• Right to Restrict Processing: You may request that manu888i restricts processing of your data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format where processing is based on your consent or the performance of a contract.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting manu888i support or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to Object: You may object to processing of your personal data based on legitimate interests where you have grounds relating to your particular situation.

To exercise any of these rights, contact manu888i support. We will respond to all requests within 30 calendar days. We may request identity verification before processing a data rights request to protect against unauthorised requests.

10. Security Measures

manu888i implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and manu888i's servers.
• Encryption of sensitive data fields (including financial data and identity document references) at rest.
• Role-based access controls limiting employee access to personal data to those with a legitimate operational need.
• Multi-factor authentication requirements for manu888i administrative system access.
• Automated intrusion detection and anomaly monitoring systems.
• Regular security assessments and penetration testing by independent third parties.

Despite these measures, no online platform can guarantee absolute security. manu888i will notify affected players of any personal data breach that poses a significant risk to their rights or interests in accordance with applicable notification obligations.

11. Children and Minors

manu888i's services are strictly for individuals aged 21 years and above. manu888i does not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by a person under 21, the account will be closed immediately, all data will be handled in accordance with our underage account procedure, and any funds on account will be processed in accordance with our Terms & Conditions. If you are a parent or guardian and believe your minor has registered an account with manu888i, contact our support team immediately.

12. Changes to This Privacy Policy

manu888i may revise this Privacy Policy from time to time. Material changes — for example, changes to the categories of data collected, the purposes of processing, or how data is shared — will be communicated to registered manu888i players via email notification to the registered address and/or a prominent in-platform notification. The effective date at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of the Platform following notification of a material change constitutes your acceptance of the revised Policy.

13. Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or manu888i's data practices, please contact our support team through the live chat function on the Platform or by email at:

Email: [email protected] (plain text — not a clickable link)

We will acknowledge all privacy-related enquiries within five business days and provide a substantive response within 30 calendar days. If you are not satisfied with our response to a data-related complaint, you may have the right to escalate to the relevant data protection supervisory authority in your jurisdiction or to the licensing authority that governs manu888i's operations.